Numero Verde Europeo

OFFICIAL NOTICE TO ALL ERMITAGE GUESTS

Dear Guests, the coronavirus emergency does not allow us to work comfortably.

The Maggia Family places the health and well-being of its staff and guests above all other considerations.

This is a worldwide issue, not something that concerns a single city or country.

Only by acting responsibly and with a sense of solidarity can we overcome this challenge.

Independently of what future instructions the government may issue and of any economic considerations, and given that events are in constant development in Italy and abroad, in order to safeguard:

  • Everybody’s health and safety
  • The correct operation of the Italian health services for those who need them urgently
  • The jobs of our staff
  • The peace of mind of all our guests

The Maggia family decided that:

  1. the 2020 season at Hotel Ermitage shall start on Saturday 2nd May 2020.
  2. Guests who already paid a deposit for stays scheduled prior to 2nd May can ask for a full refund
  3. Guests who DO NOT request a refund of the deposit (thus helping us through this difficult time) can reschedule their stay at any time from 02/05/2020 to 19/12/2020 (excluding the Christmas and New Year periods) at 2020 low season prices.
  4. Guests who have not yet booked their stay with us, but wish to enjoy the same preferential treatment (thus helping us through this difficult time) can wire us a deposit for a future stay starting on a date falling between 02/05/2020 and 19/12/2020 (excluding the Christmas and New Year periods) by 2nd May 2020.

We wish you all the best and are at your disposal by e-mail and phone to address your requests and wishes. A warm and sincere thank you.

The Maggia Family and the Staff

           

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